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8 Points To Consider When Choosing An Internet Provider


Internet connectivity appears to be as critical as other services for the vast majority of businesses and even homes. The internet powers many companies, from customer service to credit card processing. Certain businesses would perhaps cease to exist without internet access. As a result, internet connectivity has evolved into a ubiquitous source of information and communication.

You want to have confidence in the internet service you pay for and the quality of service you receive, whether you’re at home, in your small business, or on the go with your mobile device. But how are you going to determine which internet provider offers the best service? You may consider the following factors when purchasing the appropriate suit.

1. Availability

Before deciding on the type of internet service that’s best for you, it’s necessary to educate yourself about the options available in your area, including the available plans. You could easily search for different internet plans, like NBN plans and their contemporaries, and see if they’re available in your area. 

Those who live in rural areas almost certainly have fewer options than those who live in more populated areas. Generally, rural areas lack an abundance of cable or fiber-optic network providers. But the good news is that satellite internet (which is more prevalent in rural areas) has improved dramatically over the last few years. If you haven’t tried it recently, you might be pleasantly surprised by its efficacy.

2. Safety

Protecting your wireless internet connection, whether at home or work, is critical. On everyone’s device or server, private or privileged information is stored. So all personally identifiable information must be protected to the maximum extent possible. 

Others will be unable to access your wireless internet connection unless you permit them. Also, encryption enables network activity to be monitored over the internet. You’d be able to identify suspicious activity and take appropriate action to put an end to it.

3. Connection Type

The mode of communication has a significant impact on how fast the internet responds. Despite its reasonable download speeds, satellite internet is notorious for giving the impression of being ‘slow.’ It’s purely a physical phenomenon. Your satellite sends the signal into space, covering approximately 22,000 miles. The orbiting satellite then communicates with a network center to determine the location of the requested site. This information is then transmitted to an orbiting satellite, which sends it to you.

Even at the speed of light, this method takes about 500 milliseconds, plus any time required to process the request on both the server and client sides. While adding a half-second to each action may seem insignificant, it feels excruciatingly slow if you’re accustomed to a standard link. By comparison, 4G-LTE signals have fewer than 100 milliseconds, whereas satellite connections have a latency of 400 milliseconds or more. For example, fiber optic links have much lower latency, frequently less than 20 milliseconds.

4. Speed and Latency Of Downloads/Uploads

When shopping for a broadband provider, the first thing you may need to consider is the provider’s download and upload speeds. More expensive plans offer faster download speeds. However, even the most basic internet plans now are said to provide sufficient download speed for performing daily tasks. Therefore, the objective is to locate an internet service provider (ISP) capable of delivering the internet speed you require while remaining within your budget.

It’s critical to remember that ISPs measure download and upload speeds in megabits per second (Mbps). On the other hand, the data displayed on your download manager or web browser are in megabytes per second (MBps). In this case, 1 byte equals 8 bits, which means a 10-Mbps link would appear as 1.2 MBps on your browser. As a result, when evaluating internet speed, the two should not be confused.

5. Bandwidth

Calculating your speed requirements could be challenging, but it’s critical to ensure you have sufficient speed for daily use, including rush hours (such as large meetings or training evolutions). You don’t want to annoy users by failing to purchase sufficient bandwidth for your office or home. 

If your applications are web-based or hosted in the cloud or if you use a Voice over Internet Protocol (VoIP) phone system, your usage will almost certainly be higher. You’d need to address these questions to understand your speed and connection requirements better to avoid disruptions for your employees or housemates.

6. Consistency

When continuous communication is critical and even a minute or two of downtime can’t be tolerated, you’d want to maintain some level of redundancy. Redundancy refers to a secondary internet connection that takes over if your primary line fails. 

While this is more common with standard internet service, if a business couldn’t afford downtime, it could be critical even with high availability services that adhere to service legal agreements (SLAs). While it’s crucial to understand availability, it’s best to consult a specialist to determine whether your business should consider redundancy.

7. Costs

When the process of changing your internet plan and disconnecting your connection takes an extended period, it could be pretty inconvenient. Therefore, it’s likely to be one of the most critical factors to consider when selecting an internet service provider.

Rather than requiring you to send a lengthy email that may take several business days to process, your ISP may make it simple to change your internet plans, such as through a mobile app or a web portal. Additionally, the app or website can incorporate real-time data, such as the amount of monthly data you’ve consumed and other pertinent information.

8. Customer Service

Regardless of how secure your connection is, you’d undoubtedly encounter technical difficulties with it at some point. You may not be the most technologically savvy individual and frequently encounter problems with Wi-Fi. But there are reliable providers like OCCOM and similar companies that could give you the services you need in case of technical and connection issues.

Whatever is the case, it’s critical to provide excellent customer service. Generally, after speaking with an ISP, you could get a sense of customer service, which is especially important if you have questions. Additionally, you may read consumer reviews or inquire with friends about their internet service providers to determine which ones have a reputation for putting customer service first.


The ISP you choose is probably the most critical choice you’d make for your home or business’s connectivity. By researching the factors to consider when selecting an internet service provider, you could find the best match for your needs. This article, hopefully, has shed some light on the various factors to consider.

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