It is a common practice that in business meetings, only relevant people are engaged, particularly in confidential meetings. Why? Because there are some plans, discoveries, or actions that are not to be disclosed before the appropriate time to everyone.
With the advent of technology, face to face interaction has reduced and we are more connected through devices. Despite the many benefits of using technology in communication, there are also security risks present. You must have listened to stories of cybercrimes almost every day, and the harm that cybercrimes inflict on individuals, businesses, as well as government departments.
As a business owner, you can’t afford security risks and leakage of information because your stakeholders trust you and provide you their private information. Your bank details and theirs are shared and if you’re attacked by a cybercriminal, they might be too.
Therefore, cybersecurity is extremely important. In fact, worldwide spending on security-related hardware or software is predicted to reach $133.7 billion in 2022.
Communication security is not an exclusive concern of big enterprises; small businesses need to protect their valuable data as well. There are numerous ways to ensure communication security, let’s discuss some of the most beneficial and accessible ones.
9 Ways to Keep Your Communication Secure
Here are some easy but valuable tips to keep your communication safe and secure.
1. Set-Up a Virtual LAN
One of the top security measures businesses can take is setting up a Virtual LAN (Local Area Network). This technology consists of a subset of devices that are communicating privately on a larger network. In simple terms, you can say that a VLAN is a unique domain that is created and managed by smart Ethernet switches. The benefits of using VLAN in terms of security include:
- When devices are separated into multiple VLANs, it’s much easier to prevent an infected computer from infecting the entire network.
- You may separately encrypt the contents of a SIP call. This will help in the sense that even if the call is intercepted, the contents of the call become impossible to understand. This way you can take advantage of SIP calling while ensuring communication security.
- Many businesses are using corporate phone systems to make cost-effective calls. Session Initiation Protocol (SIP) is used to make and complete calls in most versions of VoIP. With a VLAN, it’s possible to separately encrypt the content of a SIP call and even if the call has been intercepted, the call content cannot be easily understood.
2. Engage Relevant People and Limit Authority
In many instances, company employees disclose information that was supposed to remain confidential, costing companies huge financial loss. This happens in a business that has come up with a new advertising plan and already made huge investments.
The benefit is yet to be materialized after its launch on a specific event. Yet, the plan reaches a competitor through an internal employee and they took advantage of the opportunity before your company did.
To keep goals secret, an important strategy is to not let everyone be a part of confidential meetings to prevent information leakage. 61% of Chief Information Officers (CIOs) believe that employees leak data maliciously. This also necessitates that upon hiring, company confidentiality policies are communicated.
3. Develop a Communications Security Manual
Research suggests that 79% of IT leaders believe that employees have put company data at risk accidentally in the last 12 months. Therefore, companies should require employees to keep information secure at all times.
Consider developing a manual that could be handed over to employees on how to adhere to communication security. This is a good practice because it will not only help set a standard for your employees in their communication but it also reduces the company’s security risk.
4. Strengthen Passwords and Change them Regularly
Advise your employees to keep changing passwords and strengthen them by following certain tips such as making it long enough and using different passwords on different accounts. Also, suggest that they always log out of their account especially if they are working from home or some cafe.