Trust is vital for any workplace and is the foundation for an organization to operate effectively. Trust is a two-way street and both employees and HR departments need to collaborate together to make sure everyone is at the same level of understanding.
With the right HR systems, your HR team can be able to not just gauge employee trust but also discover what they can do to resolve the problem with transparent and open communication about various aspects such as employee performance.
Nevertheless, employee performance is not the only area for concern for some employees relating to trust in HR. A new trust in HR survey identifies the areas of concern about the lack of trust in UK businesses and how using technology can help enable easier communication and improve upon these areas of concern.
How HR Systems Can Enable Easier Communication and Improve Trust in HR
It frustrates your employee not to have easy access to information. It means they have to make do with limited information or spend time and energy looking for a solution. By doing so, they lose trust in HR who is supposed to facilitate easier communication.
Let Employees Know Their Data is Safe
This research shows 31% of employees are not sure or do not trust your HR at all to respect their privacy and confidentiality. Your HR works with enormous sensitive employee data that needs protection. In this area, you want your employee to know that their data is safe.
Suppose there is a breach, employee trust dwindles further and employees might want to look elsewhere since the management cannot protect their data. You can resolve this problem with an HR tool that is thoughtfully designed and packed with security features that protect sensitive data. The HR can store information in a secure system, eliminate paperwork and bolster trust.
Your HR team must be somewhat transparent for employees to trust their activities. HR can earn employee trust by showing vulnerability. Let the employees know what the company is going through instead of being secretive. In this manner, employees can better be innovative and collaborative towards more productivity.
Transparency also means HR understands employees and can easily tell what they could be doing wrong because employees can comfortably share their pain points.
HR Management Systems Lets Employees Know You Care
Understand that not all employees find it comfortable sharing their thoughts with HR even if they trust HR. To deal with such employees, HR wants to resolve the situation by providing employees easy access to support or guidance to get things done seamlessly.
You can also encourage recognition. When employees recognize HR team members, it is easier for them to trust them to manage their conflict with other staff. Those who do not recognize HR cannot trust them to resolve such issues.
Meanwhile, even though more than 66% of your employees would trust HR to help them manage conflict, 37% who might not recognize your HR team members would still trust them too.
You must work on the communication situation of the organization to build trust with employees. Communication can improve trust when you share the company’s policies, practices, and strategies in understandable ways with the employees. You want to ensure clarity and let employees know what to expect from the company.
For instance, a team meeting is an important way to keep the employees on the same page. You can announce new projects, share progress reports, and many more during individual meetings and also during group meetings. HR must listen to employees and acknowledge their opinions so that employees know they are valuable.
If working remotely, you can ensure video calls to animate communication with employees. Find out how employees are doing and leverage the various features of your HR tool to measure employee satisfaction. Engagement platforms can also help the company drive significant change through employee feedback. You want open communication between employees and HR so that employees know they can turn to HR when in need.
Ensuring an Equitable Workplace
When there is no trust, only 34% of the employees will trust HR to inform them about internal opportunities. Only 32% will trust HR to perform their role without partiality of, for instance, favoring senior staff over junior staff. Only 33% will think and trust HR to be effective when managing conflicts between members of staff.
A fair and equitable workplace ensures flexibility. You must make sure that employees encourage the HR team and that deserving employees get the recognition and reward when necessary. You can use the HR reward system to improve how you manage employee rewards such that the right candidates do not miss out and their trust for HR dwindles.
You would also need positive or negative feedback to know if a manager’s attitude encourages or damages employee trust. If feedback is negative, HR can concentrate on behaviors they can correct. Do not attack an employee’s character to avoid making them feel threatened.
Building a fair and inclusive workplace is vital for trust. You want to leverage HR software to eliminate bias and ensure no discrimination in the workplace. The goal is to make employees feel comfortable with HR.
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